ATM Wireless Works provides free customer support from highly professional and qualified Customer Care agents 24 hours a day, 7 days a week and 365 days a year.
ATM Wireless Works does not offshore what we consider to be a vital and important responsibility to our customers. We provide our Customer Care agents with in-depth training, and multilingual support is available in 4 different languages, including English, Spanish, French, and Portuguese.
Across an expansive portfolio of thousands of ATMs and self-service financial terminals nationwide, ATM Wireless Works maintains an average uptime rate of 99.995% and customer contract renewal rates that approach 100%.
ATM Wireless works support engineers are able to communicate to the Systech 7700 and 7710 remotely in most cases.